Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you visit our site, and information from third parties or other sources.

1.1 Personal Information You Provide to Us

We may collect personal information that you provide to us, such as:

• Contact information (name, email address, phone number, mailing address)
• Business information (company name, job title, industry)
• Account credentials
• Payment information for services or subscriptions
• Communications you send to us
• Survey responses or feedback
• Any other information you choose to provide

1.2 Information Collected Automatically

When you access or use our website, we may automatically collect certain information about your device and usage, including:

• Device information (hardware model, operating system version, unique device identifiers)
• Log information (IP address, browser type, pages visited, time spent, referring/exit pages)
• Location information (inferred from your IP address)
• Cookie and tracking technology data (as explained in our Cookie Policy)

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to comments, questions, and requests
• Send technical notices, updates, security alerts, and support messages
• Send promotional communications about our services, features, and events
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience
• Facilitate contests, sweepstakes, and promotions
• Carry out any other purpose described to you at the time the information was collected

3. Legal Basis for Processing (For EEA, UK, and Singapore Users)

Under Singapore's Personal Data Protection Act (PDPA) and other applicable laws, we collect and process your personal information based on one or more of the following legal grounds:

• Performance of a Contract: We need to process your information to perform our contractual obligations to you.
• Legitimate Interests: We process your information for our legitimate interests while applying appropriate safeguards to protect your privacy.
• Compliance with Law: We may process your information to comply with applicable legal requirements.
• Consent: We may rely on your consent to process your personal information. When we do, you have the right to withdraw your consent at any time.

4. Data Sharing and Disclosure

We may share your personal information in the following situations:

• With Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf.
• For Business Transfers: We may share information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• For Legal Compliance: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• With Your Consent: We may share information with your consent or at your direction.
• For Protection: We may share information to protect the rights, property, and safety of Overgrecap, our customers, or others.

We do not sell your personal information to third parties.

5. Data Retention

We retain personal information we collect from you for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk. You should only access the services within a secure environment.

7. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. If you are located outside Singapore and choose to provide information to us, please note that we transfer the information to Singapore and process it there.

When we transfer personal information from the European Economic Area, UK, or Singapore to other countries, we use appropriate safeguards to ensure your data is protected, such as Standard Contractual Clauses or obtaining your consent for the transfer.

8. Your Data Protection Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

• Access: You have the right to request copies of your personal information.
• Rectification: You have the right to request that we correct inaccurate information about you.
• Erasure: You have the right to request that we delete your personal information in certain circumstances.
• Restriction of Processing: You have the right to request that we restrict the processing of your information in certain circumstances.
• Data Portability: You have the right to request that we transfer the information you gave us to another organization, or to you, in certain circumstances.
• Objection: You have the right to object to processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the details provided in the "Contact Us" section below. We may need to verify your identity before responding to your request.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

For more information about the cookies we use, please see our Cookie Policy.

11. Third-Party Links

Our services may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact our DPO using the details set out below.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone: +65 6123 4567
• By mail: Data Protection Officer, Overgrecap, 10 Anson Road, #10-01, International Plaza, Singapore 079903